When your computer fails, every minute counts: IT Support in Spiez – personal, fast and without call queues. On site in 3700 Spiez, via remote support or through our PC help hotline.
3700 SpiezGood IT support is above all one thing: reachable. That is why KMU Informatik works for Spiez every day – by phone, via remote support and in person on site. As a IT Support specialist for the canton of Bern, we look after households, medical practices, fiduciaries and companies in 3700 Spiez with the same standard: solve problems before they grow. That includes on-site computer help, a reachable PC support hotline, planned IT maintenance and honest advice without sales pressure. Our clients in Biel/Bienne (Mett), Aarberg, Nidau especially value the short response times.
Our service portfolio for Spiez covers everything households and SMEs need daily – from computer repair to cloud strategy.
Plain-language computer help for private customers in Spiez: we set up new devices, speed up slow PCs, install printers, back up photos and explain everything patiently – no jargon. Ideal for seniors too.
Complete IT maintenance for SMEs in Spiez: dedicated contacts, predictable costs, round-the-clock monitoring and support that solves problems before your team notices them. From workstation to server.
PC repair on site in Spiez: we diagnose hardware faults at your place, replace hard drives, memory, screens and power supplies, and set up loaner devices so you can keep working.
As an authorised Microsoft partner we migrate your email, files and calendars to Microsoft 365 – without data loss and without downtime. Afterwards we manage users, licences and security continuously.
IT security for SMEs in Spiez: firewall, antivirus, secure passwords, staff awareness and verified backups. We check your systems for vulnerabilities and close them before others find them.
No more Wi-Fi dead zones: we plan and install professional networks for offices, practices and private properties in Spiez – including site surveys, access points, cabling and guest networks.
Our process is deliberately simple: you describe the problem, we solve it. This is how every job in Spiez runs.
Call us (058 255 27 17), message us on WhatsApp or book online. We record your issue and start the first analysis – often right on the phone.
Around 70% of all problems are solved immediately via secure remote access: software errors, email issues, viruses, updates. Fast and without travel costs.
When hardware, network or personal setup is needed, an IT specialist comes to you – with spare parts, loaner devices and a clear time window.
Every measure is documented and explained. On request we set up monitoring, backup and maintenance so the problem does not return.
Many providers promise on-site computer help – we deliver it. Our technicians drive through the canton of Bern daily and are regularly on site in Spiez, Biel/Bienne (Mett), Aarberg, Nidau. For emergencies we keep spare devices ready so your day continues while we repair. And because not every issue needs a house call, we solve around 70 percent of all cases instantly via remote access – fast, secure and cheaper for you.
Service area Spiez: we cover postcode 3700 and all districts as well as the neighbouring municipalities Biel/Bienne (Mett), Aarberg, Nidau. On site within 30 minutes in most cases.
The initial consultation is free. Simple cases via remote access are often done in 30 minutes; on site we bill transparently by effort – you always know the cost in advance. There are no hidden costs: for Spiez (3700) we quote the flat or hourly rate right on the phone.
Yes. Our on-site IT support covers Spiez and the surrounding area – including Biel/Bienne (Mett), Aarberg, Nidau. Our technicians are distributed across Switzerland and usually reach you within 30 minutes; emergencies in the canton of Bern are prioritised.
Yes, these are among our most frequent jobs: virus removal, data recovery from failed hard drives, replacement of screens, keyboards and batteries, plus setting up a new device including data transfer.
As an authorised Microsoft partner we migrate and manage Microsoft 365 for SMEs of any size – including email, Teams, SharePoint, backup and security. We also plan and maintain servers, firewalls and Wi-Fi end to end.
Answers to the most common IT questions – explained clearly by our technicians.
Tell us about your issue – we will get back to you within 24 hours with an honest first assessment and a concrete proposal. Non-binding and free of charge.