Computer Help in Bern doesn't have to be complicated. We solve your problem by phone, remote session or directly at your home or office – also in Ostermundigen, Burgdorf, Langnau im Emmental.
3000 BernGood IT support is above all one thing: reachable. That is why KMU Informatik works for Bern every day – by phone, via remote support and in person on site. As a Computer Help specialist for the canton of Bern, we look after households, medical practices, fiduciaries and companies in 3000 Bern with the same standard: solve problems before they grow. That includes on-site computer help, a reachable PC support hotline, planned IT maintenance and honest advice without sales pressure. Our clients in Ostermundigen, Burgdorf, Langnau im Emmental especially value the short response times.
From quick PC help to fully managed IT: these are the services we offer in Bern and the surrounding area – for private customers and businesses.
Plain-language computer help for private customers in Bern: we set up new devices, speed up slow PCs, install printers, back up photos and explain everything patiently – no jargon. Ideal for seniors too.
Complete IT maintenance for SMEs in Bern: dedicated contacts, predictable costs, round-the-clock monitoring and support that solves problems before your team notices them. From workstation to server.
PC repair on site in Bern: we diagnose hardware faults at your place, replace hard drives, memory, screens and power supplies, and set up loaner devices so you can keep working.
As an authorised Microsoft partner we migrate your email, files and calendars to Microsoft 365 – without data loss and without downtime. Afterwards we manage users, licences and security continuously.
IT security for SMEs in Bern: firewall, antivirus, secure passwords, staff awareness and verified backups. We check your systems for vulnerabilities and close them before others find them.
No more Wi-Fi dead zones: we plan and install professional networks for offices, practices and private properties in Bern – including site surveys, access points, cabling and guest networks.
This is how simple our IT support in Bern works – four clear steps, no surprises.
Call us (058 255 27 17), message us on WhatsApp or book online. We record your issue and start the first analysis – often right on the phone.
Around 70% of all problems are solved immediately via secure remote access: software errors, email issues, viruses, updates. Fast and without travel costs.
When hardware, network or personal setup is needed, an IT specialist comes to you – with spare parts, loaner devices and a clear time window.
Every measure is documented and explained. On request we set up monitoring, backup and maintenance so the problem does not return.
Because we are not an anonymous hotline but a Swiss team from the region. You get dedicated contacts who know your IT, transparent pricing without surprises and on-site support that actually shows up – in Bern within 30 minutes in most cases. We explain in plain language, repair instead of pushing new hardware, and think about data protection and backup in every solution. Over 100 SMEs and hundreds of private households across Central Switzerland already trust us.
Our technician team travels through the canton of Bern every week – Bern (3000) is part of our core service area, on site within 30 minutes in most cases.
Our PC help hotline is staffed throughout working days, and for emergencies also in the evening and on weekends. Via remote access we usually help immediately; on site we are typically with you within 30 minutes. If you need guaranteed response times, we agree a paid SLA contract – binding and assured.
Yes, about half of our customers are private individuals. We help with slow PCs, printer problems, email setup, photo backup, Wi-Fi and purchase advice for new devices – in plain language and at fair prices.
Yes, our PC support line (058 255 27 17) is the fastest point of contact. Many problems are solved directly on the phone or via remote access – saving you travel and waiting time.
Your data stays in Switzerland and is treated confidentially. We work according to Swiss data protection law, never delete anything without asking, and can set up an automatic backup right away.
Answers to the most common IT questions – explained clearly by our technicians.
Tell us about your issue – we will get back to you within 24 hours with an honest first assessment and a concrete proposal. Non-binding and free of charge.