IT Support & Computer Help – all of German-speaking Switzerland

IT Support &Computer Help.The Swiss Way.

KMU Informatik is your local IT provider for all of German-speaking Switzerland: computer help, PC support and IT maintenance for private customers and companies – on site in 19 cantons, via remote access across Switzerland.

19cantons served
10+years of experience
70%solved remotely
~30 minon site typically
IT Support & Computer Help – all of German-speaking SwitzerlandCH-6330 Cham
01 //KMU INFORMATIK

Your IT partner in German-speaking Switzerland

For over ten years we have served customers in Lucerne, Zug, Zurich and all German-speaking cantons. What started as a small computer help service is today a complete IT service: on-site PC repair, IT support for SMEs, Microsoft 365, IT security, networks and telephony. Over 100 companies and hundreds of households rely on our dedicated contacts, fair prices and fast response times – in most cases we are on site within 30 minutes. Choose your canton or municipality below for local information and contacts.

02 //SERVICE AREAS

19 cantons. One point of contact.

Choose your canton for local travel times, municipalities and contacts.

ZG · ~30 MIN

Zug

11 municipalities · from Zug IT support Zug →
LU · ~30 MIN

Lucerne

14 municipalities · from Luzern IT support Lucerne →
ZH · ~30 MIN

Zurich

16 municipalities · from Zürich IT support Zurich →
SZ · ~30 MIN

Schwyz

12 municipalities · from Schwyz IT support Schwyz →
UR · ~30 MIN

Uri

8 municipalities · from Altdorf IT support Uri →
NW · ~30 MIN

Nidwalden

7 municipalities · from Stans IT support Nidwalden →
OW · ~30 MIN

Obwalden

7 municipalities · from Sarnen IT support Obwalden →
GL · ~30 MIN

Glarus

6 municipalities · from Glarus IT support Glarus →
AG · ~30 MIN

Aargau

14 municipalities · from Aarau IT support Aargau →
SO · ~30 MIN

Solothurn

9 municipalities · from Solothurn IT support Solothurn →
BE · ~30 MIN

Bern

14 municipalities · from Bern IT support Bern →
BS · ~30 MIN

Basel-City

3 municipalities · from Basel IT support Basel-City →
BL · ~30 MIN

Basel-Country

12 municipalities · from Liestal IT support Basel-Country →
SH · ~30 MIN

Schaffhausen

6 municipalities · from Schaffhausen IT support Schaffhausen →
SG · ~30 MIN

St. Gallen

14 municipalities · from St. Gallen IT support St. Gallen →
AR · ~30 MIN

Appenzell Outer Rhodes

7 municipalities · from Herisau IT support Appenzell Outer Rhodes →
AI · ~30 MIN

Appenzell Inner Rhodes

6 municipalities · from Appenzell IT support Appenzell Inner Rhodes →
TG · ~30 MIN

Thurgau

12 municipalities · from Frauenfeld IT support Thurgau →
GR · ~30 MIN

Grisons

12 municipalities · from Chur IT support Grisons →
03 //SERVICES

Everything your IT needs

From computer help for households to fully managed IT for SMEs.

01 //

Computer Help & PC Support

Plain-language computer help for private customers in your region: we set up new devices, speed up slow PCs, install printers, back up photos and explain everything patiently – no jargon. Ideal for seniors too.

computerhilfepc hilfecomputerhilfe privat
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02 //

IT Support for Businesses

Complete IT maintenance for SMEs in your region: dedicated contacts, predictable costs, round-the-clock monitoring and support that solves problems before your team notices them. From workstation to server.

it supportcomputersupportit betreuung vor ort
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03 //

PC Repair & On-Site Service

PC repair on site in your region: we diagnose hardware faults at your place, replace hard drives, memory, screens and power supplies, and set up loaner devices so you can keep working.

pc reparatur vor ortit vor ort servicecomputerhilfe vor ort
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04 //

Microsoft 365 Migration & Support

As an authorised Microsoft partner we migrate your email, files and calendars to Microsoft 365 – without data loss and without downtime. Afterwards we manage users, licences and security continuously.

microsoft 365 supportoffice 365 migration
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05 //

IT Security & Backup

IT security for SMEs in your region: firewall, antivirus, secure passwords, staff awareness and verified backups. We check your systems for vulnerabilities and close them before others find them.

it securitydatensicherungcyber security
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06 //

Network & Wi-Fi Planning

No more Wi-Fi dead zones: we plan and install professional networks for offices, practices and private properties in your region – including site surveys, access points, cabling and guest networks.

netzwerk supportwlan planungserver wartung
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View all 10 services →

04 //PROCESS

How we work

01

Request & diagnosis

Call us (058 255 27 17), message us on WhatsApp or book online. We record your issue and start the first analysis – often right on the phone.

02

Instant help via remote access

Around 70% of all problems are solved immediately via secure remote access: software errors, email issues, viruses, updates. Fast and without travel costs.

03

On-site service

When hardware, network or personal setup is needed, an IT specialist comes to you – with spare parts, loaner devices and a clear time window.

04

Documentation & prevention

Every measure is documented and explained. On request we set up monitoring, backup and maintenance so the problem does not return.

05 //REVIEWS

What our customers say

All reviews verified via ProvenExpert – seal in the footer of every page.

★★★★★

«Great support, someone available almost 24 hours. The till system was perfectly tailored to me. Perfect value for money!»

Bellwark Dominik · Zug
★★★★★

«I can highly recommend KMU Informatik. Mr Siva advised me very competently. Fair prices and fast support!»

Bühle Holger · Luzern
★★★★★

«A partner at eye level. The team is always friendly, competent and highly skilled!»

Delay Dominique · Zürich
★★★★★

«Great, individual all-in-one solutions! After the first phone call everything moved very quickly.»

Michaeli Burkhard · Bern
06 //FAQ

Frequently asked questions

The initial consultation is free. Simple cases via remote access are often done in 30 minutes; on site we bill transparently by effort – you always know the cost in advance, no surprises.

From Cham we serve 19 German-speaking cantons – from Zurich, Bern and Lucerne to St. Gallen and Grisons. Via remote support we are immediately available across Switzerland.

Yes, about half of our customers are private individuals. Computer help with slow PCs, printers, email, Wi-Fi or viruses – in plain language and at fair prices.

Fastest via our online calendar (Microsoft Bookings) – you choose the date and time yourself. Alternatively, call 058 255 27 17 or send a WhatsApp message to +41 44 586 96 96.

//Book a free initial consultation

Book a free initial consultation

Tell us about your issue – we will get back to you within 24 hours with an honest first assessment and a concrete proposal. Non-binding and free of charge.