PC Support in Risch doesn't have to be complicated. We solve your problem by phone, remote session or directly at your home or office – also in Steinhausen, Rotkreuz, Unterägeri.
6343 RischWhen technology stops working, every minute matters. KMU Informatik is your local IT partner for Risch and the Zug region: PC Support with us means an experienced IT specialist analyses your issue by phone, fixes it via secure remote access, or shows up on site in 6343 Risch. Our technicians are spread across German-speaking Switzerland and reach you within 30 minutes in most cases – whether it's a laptop repair, a virus infection, network trouble or Microsoft 365. We are also regularly on site in Steinhausen, Rotkreuz, Unterägeri. Private customers get plain-language computer help, businesses get complete managed IT with dedicated contacts.
From quick PC help to fully managed IT: these are the services we offer in Risch and the surrounding area – for private customers and businesses.
Plain-language computer help for private customers in Risch: we set up new devices, speed up slow PCs, install printers, back up photos and explain everything patiently – no jargon. Ideal for seniors too.
Complete IT maintenance for SMEs in Risch: dedicated contacts, predictable costs, round-the-clock monitoring and support that solves problems before your team notices them. From workstation to server.
PC repair on site in Risch: we diagnose hardware faults at your place, replace hard drives, memory, screens and power supplies, and set up loaner devices so you can keep working.
As an authorised Microsoft partner we migrate your email, files and calendars to Microsoft 365 – without data loss and without downtime. Afterwards we manage users, licences and security continuously.
IT security for SMEs in Risch: firewall, antivirus, secure passwords, staff awareness and verified backups. We check your systems for vulnerabilities and close them before others find them.
No more Wi-Fi dead zones: we plan and install professional networks for offices, practices and private properties in Risch – including site surveys, access points, cabling and guest networks.
Our process is deliberately simple: you describe the problem, we solve it. This is how every job in Risch runs.
Call us (058 255 27 17), message us on WhatsApp or book online. We record your issue and start the first analysis – often right on the phone.
Around 70% of all problems are solved immediately via secure remote access: software errors, email issues, viruses, updates. Fast and without travel costs.
When hardware, network or personal setup is needed, an IT specialist comes to you – with spare parts, loaner devices and a clear time window.
Every measure is documented and explained. On request we set up monitoring, backup and maintenance so the problem does not return.
Because we are not an anonymous hotline but a Swiss team from the region. You get dedicated contacts who know your IT, transparent pricing without surprises and on-site support that actually shows up – in Risch within 30 minutes in most cases. We explain in plain language, repair instead of pushing new hardware, and think about data protection and backup in every solution. Over 100 SMEs and hundreds of private households across Central Switzerland already trust us.
Service area Risch: we cover postcode 6343 and all districts as well as the neighbouring municipalities Steinhausen, Rotkreuz, Unterägeri. On site within 30 minutes in most cases.
Our PC help hotline is staffed throughout working days, and for emergencies also in the evening and on weekends. Via remote access we usually help immediately; on site we are typically with you within 30 minutes. If you need guaranteed response times, we agree a paid SLA contract – binding and assured.
Yes, about half of our customers are private individuals. We help with slow PCs, printer problems, email setup, photo backup, Wi-Fi and purchase advice for new devices – in plain language and at fair prices.
Yes, our PC support line (058 255 27 17) is the fastest point of contact. Many problems are solved directly on the phone or via remote access – saving you travel and waiting time.
Your data stays in Switzerland and is treated confidentially. We work according to Swiss data protection law, never delete anything without asking, and can set up an automatic backup right away.
Answers to the most common IT questions – explained clearly by our technicians.
Tell us about your issue – we will get back to you within 24 hours with an honest first assessment and a concrete proposal. Non-binding and free of charge.