Home / Basel-Country / Allschwil
IT support & PC help in Allschwil · Canton of Basel-Country

Computer Emergency Servicefor Allschwil.Swiss Quality.

When your computer fails, every minute counts: Computer Emergency Service in Allschwil – personal, fast and without call queues. On site in 4123 Allschwil, via remote support or through our PC help hotline.

~30 minon site typically
70%solved remotely
24hemergency support
10+years of experience
IT support & PC help in Allschwil · Canton of Basel-Country4123 Allschwil
01 //COMPUTER HELP & IT SUPPORT

Computer Emergency Service in Allschwil – fast, personal, reliable

Allschwil is home turf for us. As a Swiss IT provider, we deliver Computer Emergency Service for everyone in 4123 Allschwil and the surrounding area who expects fast, honest help. No call centre, no ticket queue: you speak directly with an IT specialist from the region who knows your systems. Our on-site IT support covers the entire canton of Basel-Country, our remote service the whole of Switzerland. Broken hard drive, slow PC, Wi-Fi issues or a full office move – we take care of it, also at short notice in Binningen, Oberwil BL, Sissach.

02 //SERVICES

Our IT services

From quick PC help to fully managed IT: these are the services we offer in Allschwil and the surrounding area – for private customers and businesses.

01 //

Computer Help & PC Support

Plain-language computer help for private customers in Allschwil: we set up new devices, speed up slow PCs, install printers, back up photos and explain everything patiently – no jargon. Ideal for seniors too.

computerhilfepc hilfecomputerhilfe privat
Learn more →
02 //

IT Support for Businesses

Complete IT maintenance for SMEs in Allschwil: dedicated contacts, predictable costs, round-the-clock monitoring and support that solves problems before your team notices them. From workstation to server.

it supportcomputersupportit betreuung vor ort
Learn more →
03 //

PC Repair & On-Site Service

PC repair on site in Allschwil: we diagnose hardware faults at your place, replace hard drives, memory, screens and power supplies, and set up loaner devices so you can keep working.

pc reparatur vor ortit vor ort servicecomputerhilfe vor ort
Learn more →
04 //

Microsoft 365 Migration & Support

As an authorised Microsoft partner we migrate your email, files and calendars to Microsoft 365 – without data loss and without downtime. Afterwards we manage users, licences and security continuously.

microsoft 365 supportoffice 365 migration
Learn more →
05 //

IT Security & Backup

IT security for SMEs in Allschwil: firewall, antivirus, secure passwords, staff awareness and verified backups. We check your systems for vulnerabilities and close them before others find them.

it securitydatensicherungcyber security
Learn more →
06 //

Network & Wi-Fi Planning

No more Wi-Fi dead zones: we plan and install professional networks for offices, practices and private properties in Allschwil – including site surveys, access points, cabling and guest networks.

netzwerk supportwlan planungserver wartung
Learn more →

View all 10 services →

03 //PROCESS

How we work

This is how simple our IT support in Allschwil works – four clear steps, no surprises.

01

Request & diagnosis

Call us (058 255 27 17), message us on WhatsApp or book online. We record your issue and start the first analysis – often right on the phone.

02

Instant help via remote access

Around 70% of all problems are solved immediately via secure remote access: software errors, email issues, viruses, updates. Fast and without travel costs.

03

On-site service

When hardware, network or personal setup is needed, an IT specialist comes to you – with spare parts, loaner devices and a clear time window.

04

Documentation & prevention

Every measure is documented and explained. On request we set up monitoring, backup and maintenance so the problem does not return.

04 //WHY US

Why KMU Informatik in Allschwil?

Because we are not an anonymous hotline but a Swiss team from the region. You get dedicated contacts who know your IT, transparent pricing without surprises and on-site support that actually shows up – in Allschwil within 30 minutes in most cases. We explain in plain language, repair instead of pushing new hardware, and think about data protection and backup in every solution. Over 100 SMEs and hundreds of private households across Central Switzerland already trust us.

  • Dedicated contacts instead of call centres
  • Transparent pricing – quote in advance
  • On site in Allschwil within 30 minutes in most cases
  • Swiss data protection & data storage in CH
  • Free initial consultation
Why KMU Informatik in Allschwil?
4123Postcode
~30 minon site typically
Canton Basel-Countryservice area
058 255 27 17PC help hotline

Our technician team travels through the canton of Basel-Country every week – Allschwil (4123) is part of our core service area, on site within 30 minutes in most cases.

07 //FAQ

FAQ about Computer Emergency Service in Allschwil

Our PC help hotline is staffed throughout working days, and for emergencies also in the evening and on weekends. Via remote access we usually help immediately; on site we are typically with you within 30 minutes. If you need guaranteed response times, we agree a paid SLA contract – binding and assured.

Yes, about half of our customers are private individuals. We help with slow PCs, printer problems, email setup, photo backup, Wi-Fi and purchase advice for new devices – in plain language and at fair prices.

Yes, our PC support line (058 255 27 17) is the fastest point of contact. Many problems are solved directly on the phone or via remote access – saving you travel and waiting time.

Your data stays in Switzerland and is treated confidentially. We work according to Swiss data protection law, never delete anything without asking, and can set up an automatic backup right away.

//Book a free initial consultation

Book a free initial consultation

Tell us about your issue – we will get back to you within 24 hours with an honest first assessment and a concrete proposal. Non-binding and free of charge.